Shipping & Delivery Policy

The VE LuxeHair Trap – Open 24/7, Because Hair Can’t Wait. We’re committed to getting your hair to you fast, flawless, and on time. Please read the details below before placing your order.

Processing Time

  • Orders are processed within 1–3 business days
  • (Monday–Friday, excluding holidays)
  • Custom orders or wigs may take
  • You’ll receive an email confirmation once your order is shipped.

Standard Shipping:
1–2 business days (available at checkout)
Express Shipping: 1–2 business days (available at checkout)
We ship using USPS, FedEx, or UPS depending on location

Note: We are not responsible for delays due to incorrect shipping addresses, natural disasters, or carrier issues.
Local Delivery & Pickup – ATL Only

  • Same-Day Delivery is available in Atlanta & nearby areas for select orders
  • Fee may apply — text/call us before placing your order
  • Pickup is available by appointment only (DM or text to schedule)
    Lost or Stolen Packages
    Once your order ships, we are not responsible for lost/stolen packages
    Please file a claim with the carrier if this occurs
    We recommend shipping to a secure location or requiring a signature

Questions?
Text or Call us: (4700 394-4677
Email: support@veluxehaircollection.com
Instagram DM: @thevehairtrap